This Privacy Policy explains how Profreightx LLC, operating as ProFreigHTX, collects, uses, shares, and protects information when you visit our website or contact us about dispatching services.
1. Information we collect
We may collect information you provide, including your name, business name, email, phone number, business address, USDOT or MC number, equipment details, preferred lanes, insurance or factoring-provider information, messages, typed signatures, consent selections, and signed onboarding records.
When you electronically submit a form, we record the submission time, document version, IP address, and browser information as part of the electronic-signature audit record. Our website and hosting providers may also automatically receive technical information such as pages viewed, referring page, approximate location, and cookie or similar technology data.
2. Sensitive and payment information
Do not enter a Social Security number, EIN, full payment-card number, bank-account number, password, or similar sensitive information into the general contact form. Interactive carrier documents are prepared locally in your browser for printing and are not submitted merely by typing into them.
Card details entered during payment authorization are collected and processed by Stripe on its hosted checkout page. We do not receive or store your complete card number. Stripe may provide us with customer and business contact details, billing information, card brand and last four digits, transaction identifiers, payment status, and consent or authorization records.
3. How we use information
We may use information to respond to inquiries, evaluate carrier-service fit, prepare onboarding, communicate about dispatching services, administer agreements, maintain records, protect the website and our business, comply with law, and improve website performance.
4. How we share information
We may share information with service providers that host the website, process communications or payments, store business records, support electronic signatures, or secure our systems; with brokers, shippers, receivers, factoring companies, insurers, or other load-related parties when authorized and reasonably necessary for carrier setup or an approved load; with professional advisers; or when required by law, legal process, safety needs, or a business transfer. Stripe processes payment information under its own terms and privacy policy. We do not sell personal information for money.
5. Cookies and analytics
Our website platform may use cookies and similar technologies for essential operation, security, preferences, and analytics. Available cookie controls may depend on the final website platform and browser settings.
6. Retention and security
Submitted forms are stored in a protected website database and are available through an owner-restricted dashboard. We keep information only as long as reasonably necessary for onboarding, contractual and recordkeeping needs, dispute resolution, and legal obligations. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage method is completely secure.
7. Your choices
You may ask to review, correct, or delete personal information we control, subject to legal, contractual, security, and recordkeeping exceptions. You may also opt out of nonessential marketing messages. Send a written request to the contact address below; we may need to verify your identity and authority.
8. Children
This business-to-business website is not directed to children under 13, and we do not knowingly collect their personal information.
9. External websites
Third-party websites and services have their own privacy practices. Review their policies before providing information.
10. Updates
We may update this Policy as our website, vendors, or practices change. The effective date above identifies the current version.
11. Contact
Privacy requests may be mailed to Profreightx LLC, 5900 Balcones Dr., Ste. 100, Austin, TX 78731.
This Policy is a business template and should be reviewed by a licensed attorney to confirm it matches ProFreigHTX’s actual practices and applicable law.